Tuesday, November 10, 2015

How Not to Twitter

Prologue
In my last post from (ahem) 2014, I said I would underachieve on this blog by posting lighter fare and hopefully, this would lead to blogging more consistently. So, I tried to underachieve and there was much silence on this blog.

So today, I try again. I will try to make this blog a tad lighter, possibly shorter (ha), and yet still be somewhat informative about online marketing and share tips that I learned from having a little handmade jewelry shop on Etsy.

Today's blog tips are direct lessons learned from my Twitter fails.

Three Fails on Twitter
A lesson on how not to Twitter.

Fail #1
Because I used an automated Twitter app (etsy-fu) to tweet my jewelry images for me, I checked my Twitter account off my to do list and never looked at it again.

Although the Etsy-Fu App is amazing and I DO highly recommend it, my extremely neglected Twitter account went from normal inconsistent you can never count on it weird to EVERY eight hours of automatic pictures and naggy posts weird.

Basically, a long long time ago, I signed up for Twitter. Then, I never really used it, then I felt guilty, then I would tweet for a few days, even weeks in a row, then I would get tired of it again, and I would leave it alone again until I felt guilty...yada, yada. It's called the Twitter Circle of Hell Merry Go Round. Never pretty.

Much later, I found this automated Twitter app and thought, "aha, my problems, at least the twitter ones, are solved!" But there was a catch. Inevitably for me, signing up for an automated tweeting app, was not a good move.

Why?
This is because, and this may come as big surprise to many of you, Twitter is for PEOPLE not "bots" (that's short for robots, actual people, readers, you).

Fail #2
Because my Twitter account was automatically engaging my twitterverse, I actually gained more followers. Good? YES! (See, I told you it wasn't the app's fault!)

My Bad Move
However, I never engaged a single re-tweet and never acknowledged a single mention. I probably made more "un-followers" than followers by NOT engaging the actual people at all.

The automated app which was tweeting for me every eight hours made it look like I was active on Twitter, but then nothing, nada, chirping of crickets not birds, only silence from actual ME.

I can just imagine the retweeters and mentioners saying, "well, thanks for nothing @fineheartjewels"

And, they have every right to say so. This is because Twitter is a SOCIAL media app. This means being social, connected, engaged.

Fail #3
Because there has always got to be a #3, here it is. Neglect is one thing. Silence pretty bad. Not checking links on my profile? The worst fail.

When I signed up for Twitter like 100 years ago, it was brand new. Brand new as in new baby smell new; yes, even fresh towels from the laundry smell new. This was BEFORE the Arab Spring, or the Kardasians, or even before Ellen (@TheEllenShow) was on Twitter. It was before anyone had advice on how to actually use Twitter because quite frankly no one knew how to use Twitter. We were all still poking it with a stick.

But, I digress. Oh right, links. When I signed up with Twitter, I linked this blog, yes, this very neglected blog, to my Twitter account: not my handmade jewelry shop on Etsy which I update every hour, not even my www.yvetteperri.com from my empire online which I updated once a week. I linked a un-updated blog, a dead blog, a blog I had not posted on in a long long time to my now naggy updating every eight hours Twitter account.

So, when my automated Twitter app was tweeting for me and people were seeing consistent tweets and wanted to see what I was up to? They would click on my link. Then, they would see a very quiet blog, neglected, an irrelevant post from eons ago, not even a single cricket was to be found. A very sad fail.

Hope
But as always, I can't end this post there. There is always HOPE! Because in life's fails, there are always lessons to be learned.

The Simple Moral of the Story or Lesson of the Day
Twitter was most likely invented for people. Tweets are actually words from actual people. People like to talk and be engaged with whom they are speaking with at the time. If you are going to "tweet" (talk), then by simple logic, there has to be a discourse, a discussion, an engagement. So, do it.

Robots are not people. Leave the robots for cleaning floors and other future household cleaning chores they will one day do for us (mostly me). The lesson? Tweet like a human.

Epilogue
Thanks to Donna Moritz @sociallysorted. I googled and read her article on how to manage my twitterverse better. I like the way she writes: straight to the point, clear instructions with pictures, and easy to read. This is her article for 7 Ways to Attract and Engage Followers on Twitter
(Not affiliated with Donna Moritz but now a fan and a follower).

Wednesday, January 29, 2014

Back in the (Blogging) Saddle Again

PROLOGUE 
Long time no see. It’s been 14 months. “Where Do I Begin” comes to mind. YES, that sappy song from the 70's. First let me say, I am definitely back in the blogging saddle again. 

Last year, I was busy building things so this blog was the first thing that had to be sacrificed in order for me to actually get some sleep. The year before that, my own SEO (search engine optimization) advice worked so well, that my online jewelry sales went through the roof. So again, this blog became the red headed step child that was left by the wayside. (No offense to red heads or step children).

But like my Jack Russell Terrier who finds a way to gently nudge me for attention when he suddenly realizes that I am attached to my desk or computer and it may be hours before he sees another treat unless he takes things into his own paws, this blog kept tugging at me as well.

So I consider what I want to do this year (and the list is very long) for my little online empire: add more wedding jewelry sets, add a whole new line of jewelry designs, create a true e-commerce site independent of Etsy, advertise with the really really big (and scary) boys... and somehow, blogging made it back on the list. I realized that blogging was one of the things I did enjoy doing for my little online empire.

And as I write this post about being absent from blogging, a funny little thing happened. A "Moral of the Story" came to mind. Oh yes, dear reader, even in telling the sad little story about being absent from this blog, there is a Lesson to be Learned.

STORY
This blog post is specifically dedicated to MY people: also known as “the overachiever”. Yes, you. You know who you are. Don’t bother looking around the room, you know I am talking to you (or you wouldn't be reading a blog about making your online business better. Instead, you'd be on You Tube googling what Beyonce and Jay-Z did on stage at the Grammys).

I digress. As an overachiever, I have made this fun blog to be another one of my achievements which needed “over-I-zing”. Yes, I made that word up. What I mean is, I meant for this blog to be some loosey goosey thing which was supposed to update clients on new jewelry designs, give friends something fun to read since I don’t do well with keeping in touch, and then along the way happen to share some fun things I learned in opening an online shop. You know, something I can write a quick quip, have a few laughs and move on with my actual life.

Instead, the blog became “THE MARKETING ADVICE” column I dreaded, the Nightmare on Elm Street I abhored, and the Creature from the Blue Lagoon I did not want to meet.

Instead of fun, I felt the need to have to point out something online-shop-life altering. 
Instead of loosey goosey, I had to share something relevant. 
And, instead of interesting light updates, I had to lecture on subjects which I had to do lots of research, reading and verifying. 

Surprise. Surprise. 
Suddenly, I was no longer having fun. 
I had nothing relevant to add to the kazillion online debates. 
And, I had no time and/or was too exhausted from all the verifying. 

So, I did what most overachievers do who just get overwhelmed and tired. I STOPPED. Altogether.

Aside: Which by the way, I did know was the number one advice about starting a blog. When you start, don’t STOP.

So, what’s the Lesson Learned? If you are in overachiever, and you have placed a lot of rules and demands on yourself because you think it’s supposed to be that way. PAUSE.

Yes, just for a minute. And rethink your steps. That’s all. Just PAUSE.

Give yourself permission to pause, think, skip, even fail (just a little). Once in awhile, it is better to P A U S E than to completely STOP.

After you PAUSE, give yourself permission to redirect, rewrite the rules, re-evaluate and breathe. Maybe, even have some fun.

CONCLUSION
So today, I give myself permission.

Permission to post anything I want since it’s my blog. Permission to post fun things like recipes (since I am a huge foodie and cook), useful tips for marketing and SEO, or even once in a while, nonsensical things like pet tricks or people tricks too. And of course, post pictures of the reason I even have a little empire online  - the jewelry collection.

MORAL OF THE STORY or LESSON OF THE DAY:
1. Sometimes, a slight PAUSE is better than a complete STOP.
2. Sometimes, a small SKIP is better than a complete MISS.
3. Taking a BREATH is good, but getting a good SMILE out is always OH so much better.

THE END


Tuesday, November 20, 2012

Taking the time to pause and be ...



grateful for ...

having work and being too busy to even breathe at times

having an amazing family whom i love and just adore spending time with

having a good husband who is forever patient with me

having a pup who always always always brings a smile to my face no matter what

having a beautiful home which i have finally come to accept and love just the way it is

having so many good and awesome quality friends:
                                                       old, new, near, far, all so dear and close to my heart

and, my Almighty God's numerous and wondrous blessings:
                                          prayed for, unprayed for, and all of life's surprises in between.




... what are you thankful for this year ?

Thursday, May 3, 2012

Sometimes, It Is More Than Just Business


A lesson in humanity. Paying forward and getting a reward back doesn’t have to be instant to be well worth it. The Etsy Forums have always been a source of knowledge, laughter, entertainment, and lately, much controversy, drama, and some heartache. Today, it brings me something truly unexpected: perspective.

Here’s a short story.
An Etsy artist is grieving over her twin sister who had died tragically. A shop owner reaches out to her and sends her a gorgeous handmade necklace as a token of her sister’s memory. They become good “virtual” friends though the Etsy Forums.

Fast forward. The shop owner’s husband falls gravely ill. The woman who lost her sister in the story above now becomes the comforter of the shop owner who first comforted her.

Now, how did I get wind of this via the Etsy Forums? 

Today, the shop owner whose husband is ill thanks her artist friend very publicly on the Etsy Forums. I happen to be a huge fan of this woman she thanked, Trudy. ArtbyTrudy has a virtual fan club and we all chime in and yell our praises for Trudy.

Trudy. She is a source of many laughs, late night chats, and camaraderie. She is a precious woman who does not know the power of her presence, online and off. I am sure. I say that because although I have never met Trudy in person, she is a wonderful motivator, a great source of wisdom, and a very amazing woman to know. Although we both find that owning a small business online is like navigating through a magic maze which changes every time we think we have found the exit door, she manages to have sense of humor through it all. Trudy's fun and positive outlook is infectious. She always manages to bring a smile to my usually frustrated face.

Back to the story.
As Trudy would, she comes in on the Forum thread and finds post after post of accolades and praises sent her way. Trudy immediately switches the focus from herself to her friend, ACelticgirl2, and puts it all out there. Trudy simply states, please visit ACelticgirl2’s shop profile since she needs our help. Trudy is not a subtle gal. She speaks unassumingly and she is always frank and to the point. Because of Trudy’s track record of never steering me (or any of us) wrong, we all click on ACelticgirl2 Profile page.

... which simply it states:
“This is all you need to know about me right now. One day at a time. http://www.gofundme.com/is270"

I followed the link as many others did. We support ACelticgirl2 in our own way. Some donate, some send notes, some simply say a quiet prayer. Just because we know Trudy asked. And just because we know that a few years back, ACelticgirl2 did something selfless without ever expecting anything back.

Why am I sharing this today?
It's been months since my last post and much much longer since my last business advice. But you know, sometimes, something bigger comes our way and we just need to say something, acknowledge its presence and share: yes, sometimes, it is not always about business.

I am hoping that this post will be read as it was intended to be: a small tribute to two women who make me glad to be part of an amazing community of artists, small business owners, collectors, hobbyists, experts, and people who do care.

Epilogue
In the midst of crazy world events, busy-ness, insane deadlines, and lost confidences, I find that indeed, there is a real community inside Etsy. And, Etsy Corp in New York with all its faults, triumphs, failures, and imperfections, has absolutely nothing to do with it.


Editor's Note: Photograph is the property of ArtbyTrudy.


If you enjoyed this post, please pass on to your virtual planet on Twitter, Facebook, Google Plus, blogging or e-mail.

Monday, January 9, 2012

Fine Heart Gift Certificate Giveaway Winner

Congratulations to my very first etsystalker.com giveaway winner! NATALIE

This was the winning entry:

From random.org


------------------------------------------------------------
Thank you everyone for participating. 
Thank you for all the comments and the encouragement!
I hope everyone has a wonderful and amazing new year!
xoxo Yvette Perri
---------------------------------------------------------------------

Thursday, December 1, 2011

3 Tips on How To Survive Holiday ‘Small Business’ Stress (aka Why I Should Not be Blogging Until January)

It’s that time of the year. We’re all getting less sleep, more stress, and unfortunately reaching for that immediate sugar high of a good Ghiradelli chocolate fix too many times.

So, if you are overwhelmed and a little stressed, read on to get some tips on How to Survive Holiday Small Business Stress.

1. Don’t take on too much.

I know you want to start on the marketing band wagon and want to blog more, start a Facebook page, open a Twitter account, or even start a new website. Stop. Be realistic.

If you are really busy and finding yourself yelling at the dog more often, then Don't. Do. It. Starting something now will only get your full plate fuller. It will only add to your ‘oh, I didn’t get to that yet’ list. Why do it? You will end playing catch up with yourself. And really, who wants to make this business to be too much like work and not play?

Practical Hint 1:
Prioritize what is important for your business. If you are selling stuff online, having stuff in your online shop is the most important thing. So instead of tapping your fingers for an hour trying to come up with a clever blog, or struggling on how to use Twitter (does anyone really know?), start uploading pictures and list stuff you have laying around. I explained why this is the most important thing to can do to actively market your shop in my previous marketing post .

2. Do what you are supposed to be doing. 

I know getting more sales every hour is exciting and all. But really, do what you are supposed to be doing. Tweeting a hundred times a day is probably not garnering you extra points with your virtual followers. Changing tags and titles will get you more views and possibly some sales, but... what are you supposed to be doing? If you own an online shop selling goods, take care of your existing clients.

Get that present mailed for your client today. Send that e-mail you’re supposed to be responding to. Order those supplies you need to finish that project with. Getting your items mailed out with plenty of time to spare will not only make you feel like you’re ahead of the curve, but will probably get you some extra bonus points in the feedback department. Great feedback is always helpful when things start to slow down and a potential client is trying to decide to go with Shop B or yours.

Practical Hint 2:
If you really can’t get packages out when you said you will (like someone I know who forgot to change their announcement before a huge Black Friday/Cyber Monday sale) ... then by all means, communicate. Send a note to your clients and let them know exactly what is going. If you ran out of supplies for a custom order, let them know that as well. Most people are very understanding. Worse case, they cancel their order, you lose a sale, then you can console yourself with some spiked eggnog. Trust me, after a glass or two, you’ll forget all about the fail. Plus, if you are drowning in packages, you’ll feel better when you do get your other orders out in time.

3. Do make things easier on yourself.

I know we all have that Type A personality thing going on. Otherwise, you would not be reading a blog learning about how to do your small business better. You’d be on You Tube catching up on the latest viral video craze.

So, instead of hand stamping personal thank you notes for each and everyone of your clients, or wrapping each box with glossy wrapping paper which does not want to cooperate. Simplify! Use your printer. Write thank you notes on the receipts you mail out. Use a simple ribbon and some tissue to wrap your boxes. Use a web based mailing system. Do something less complicated.

Yes, make things simpler for yourself. I know packaging can be important, but getting your orders out in time and in good shape is probably more important than “pretty” at this point. If have not prepared ahead of time for complicated packaging, the time to start is not when you are too busy too cook dinner for your family, or even run to the grocery store to buy your dog some food.

Practical Hint 3:
If you have not already done so, stock up on business cards, care instructions cards, marketing postcards, mailing supplies et all. Actually, I have one word for you, outsource. Oh and when you're on that shipping page and they're asking you if you want the stuff sent priority service or even express mail? Click yes.

Trust me, now is not the time to question whether it is worth the savings. Now is the time to be wishing you had a time machine or a small flying aircraft so you can pick up the darn things yourself. But if UPS is willing to go to your house and drop off things at your doorstep within a day or 2 for $20? Then yes, it will be money well spent.

Moral of the Story or Lesson of the Day
Prioritize what’s important for your online shop. Have stuff to sell. Take care of your existing clients. Streamline and outsource where you can. When the dust settles, then, you can start all that other stuff which happily distracts you along the way.


If you enjoyed this post, share it to your virtual planet by tweeting, on Facebook, blog or e-mail.

Thursday, November 10, 2011

3 Tips To Freshen Up Your Etsy Shop (or How to be Found Again)

If you just realized that you have clicked your refresh page button for your Etsy shop for the 10th time within the last hour, it is time to do something slightly more productive to get your online shop found again. Here are

3 Tips to Help Freshen Up Your Etsy Shop and Be Found Again

1. Add new items.
I know it has been said a million times. But really, add new items. If you are not selling, it is even more imperative to add new items in order to be found. Need to be convinced?

Scenario A
Someone is following your shop via Twitter, blogging, Facebook or just on Etsy in general. Think of this someone as your secret-admirer, internet-stalker type but in a good way. Then, you add something new to your shop. Now, this secret admirer will probably check out your new widget. Since they already like your stuff, they will most likely post it on their internet planet. In turn, their internet planet finds your shop. So now, you have connected with people who have not seen your stuff before.

Scenario B
Some Etsian is bored and is killing time by scrolling through the “Promote Your New Listings Here” threads which dot the Etsy Team worlds. (Yeah, you know you’ve done that once or twice). So now, you have something to add to those threads. Then, instead of someone else’s shop getting discovered by other bored Etsians, they are clicking on your link and checking your stuff out! Not to mention that your link creates a new relevant backlink to your shop which as we have discussed before is always a good thing.